Shipping Policy

Thank you for shopping with jboneX. We want your ordering and delivery experience to be simple and transparent.

Order Processing

Orders are generally processed within  1 to 3 business days after payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the following business day.

During product launches, promotions, holidays, or periods of unusually high order volume, processing may take longer.

Shipping

jboneX currently ships to United States only.

Available shipping methods and applicable shipping charges will be displayed during checkout.

Estimated Delivery

After your order has been processed and shipped, estimated delivery depend on your location and the shipping carrier.

Delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside jboneX's reasonable control may affect delivery times.

Tracking Your Order

When tracking is available, you will receive a shipping confirmation containing your tracking information after your order ships.

Please allow time for the shipping carrier's system to update after receiving your tracking number.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, contact us as quickly as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

Lost or Delayed Packages

If tracking shows unusual delays or you believe your package may be lost, please contact us at idreambc@gmail.com with your order number.

We will review the available tracking information and assist you with the appropriate next steps.

Contact Us

For questions regarding shipping or your order, please contact:

jboneX
Rockland County, New York
Email: idreambc@gmail.com