Terms of Service

Privacy Policy

Last Updated: September 19, 2026

jboneX respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

jboneX is based in Rockland County, New York.

1. Information We Collect

Depending on how you interact with jboneX, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order and purchase information

  • Payment-related information

  • Customer service communications

  • Device and browser information

  • IP address

  • Website activity and interactions

  • Information collected through cookies and similar technologies

Payment information may be processed directly by third-party payment providers. jboneX may not directly store complete payment card information.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Provide shipping and tracking information

  • Communicate with customers about their orders

  • Respond to questions and customer-service requests

  • Operate and improve our website

  • Detect and prevent fraud or unauthorized transactions

  • Maintain the security of our website and services

  • Analyze website performance and customer interactions

  • Send marketing communications when permitted

  • Comply with applicable legal obligations

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website features, remember preferences, understand how visitors interact with our website, improve performance, and support advertising or marketing activities where applicable.

Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some website functionality.

4. How We Share Information

We may share personal information with service providers when reasonably necessary to operate our business.

These providers may include:

  • Ecommerce platform providers

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support providers

  • Website hosting and technology providers

  • Analytics providers

  • Advertising and marketing providers

We may also disclose information when required by law, to protect our legal rights, to investigate suspected fraud or security incidents, or in connection with a business transaction such as a merger, acquisition, or sale of business assets.

5. Advertising and Analytics

We may use analytics and advertising technologies to understand website activity, measure advertising performance, and improve our marketing.

Depending on the services enabled on our website, these technologies may collect information about your browser, device, website activity, and interactions with advertisements.

Where required by applicable law, we will provide choices or obtain consent for certain uses of personal information.

6. Marketing Communications

If you subscribe to marketing emails or other promotional communications, we may use your contact information to send information about jboneX products, promotions, launches, and offers.

You can unsubscribe from marketing emails by using the unsubscribe option included in those communications.

Transactional communications related to purchases, payments, shipping, security, or customer service may still be sent when necessary.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information involved.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include requesting access to, correction of, or deletion of certain personal information, as well as other privacy choices provided by applicable law.

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

10. Children's Privacy

jboneX is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to address it.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

jboneX is not responsible for the privacy practices, content, or security of third-party websites. We encourage customers to review the privacy policies of any third-party services they use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

jboneX
Rockland County, New York
Email: idreambc@gmail.com